Shipping Policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

 

Domestic UK Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipping option

Estimated delivery time

Price

Standard up to 2kg

2 to 3 business days

£4.20

1st Class up to 2kg

1 to 2 business days

£6.95

Free shipping for orders over £60
2 to 3 business days
£0.00


Shipping to Ireland

Shipping charges for your order will be calculated and displayed at checkout. 

 

Shipping option

Estimated delivery time

Price

Standard up to 500g

3 to 5 business days

£10.26

Standard up to 1kg

3 to 5 business days

£14.30

Free shipping for orders over £80
3 to 5 business days
£0.00


International Shipping

Shipping charges for your order will be calculated and displayed at checkout. 

 

Shipping option

Estimated delivery time

Price

Standard up to 500g

5 to 7 business days

£17.95

Standard up to 1kg

5 to 7 business days

£27.00

Free shipping for orders over £100
5 to 7 business days
£0.00

 


N.B. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Kingsroad Studios is not responsible for these charges if they are applied and are your responsibility as the customer.


How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at admin@kingsroad-studios.com with your name and order number, and we will look into it for you.


Refunds, returns, and exchanges